Wow, if they served drinks up on that terrace - no one would go any place else in NYC! The staff is, again, extremely courteous and truly they listen and do what ever they can to make sure the guests are well taken care of. Most rooms have breathtaking views so ask for the upper floors and the observation terrace on the 19th floor is something very special. That is not the norm is other hotels I have stayed in while in NYC. The rooms are well appointed and extremely clean, The bathroom shimmered and the sheets must have been brand new as they were crisp, white and clean. The Hotel Indigo is head and shoulders above other hotels. Our two sales managers and specifically Tawanna Strachan, a real class act, went above and beyond to make sure that our group was taken care of - her attention to detail is phenomenal is an era where mediocre is the norm. The Hotel Indigo is a very very special place.

From booking rooms to dinners to special events and meeting space, hotels can often be difficult- at best. I tour regularly with a large rugby team. So the place is OK, clean and comfortable enough, though I'm not sure what other reviewers meant when they were saying that this is a 'a Gem in Brooklyn' More Show less I booked the place through the Booking com and was unpleasantly surprised to learn that IHG (Indigo belongs to this chain) can't add bonus points to my loyalty card in that case. There are not so many good restaurants in the neighbourhood - all better places in the area are at least 20 minutes walk.

The area is busy and safe during the day, but not very welcoming at night. Air conditioning in my room didn't function properly, so if your room is warm when you arrive, don't wait (my mistake) and request a new one right away. There's a big construction site just next to the hotel, so ask for higher floor or it may be noisy. The rooms are small, but clean and offer good value for money. The hotel is conveniently located, just steps from the subway, and within walking distance from the Brooklyn Bridge and some of the attractions in the area.

Indigo hotel brooklyn